Last Updated: [Insert Date]

At Wave Action Shop (“we,” “us,” or “our”), we value your trust as much as you value performance in your watersports equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website waveactionshop.com or purchase our premium wing foiling gear.

1. Information We Collect

We collect information to provide better services to all our riders and customers:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment details (processed securely through our PCI-compliant systems).
  • Order Information: Details about the Airush, Duotone, or F-one products you purchase, including preferences for wing foil sets, boards, or accessories.
  • Technical Data: IP address, browser type, device information, and pages visited to optimize your shopping experience.
  • Communications: Records of your interactions with our rider-support team via email or phone.

2. How We Use Your Information

We handle your data with the same precision we expect in wing foil construction:

  • Process your orders for wing foils, boards, and accessories with bank-level security
  • Provide worldwide shipping to eligible regions (excluding certain Asian and remote areas)
  • Send order confirmations and shipping updates
  • Respond to your inquiries about products like our complete wing foil sets
  • Improve our website and product offerings based on rider preferences
  • Send marketing communications about special deals (only with your consent)
  • Prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We share your information only when necessary, with the same discretion we apply to selecting our premium watersports gear:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and website operations.
  • Legal Requirements: When required by law or to protect our rights, such as preventing fraud.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same rigor as our competition-grade foil components:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • No payment information stored on our servers
  • Secure data storage with access limited to authorized personnel
  • Regular security audits of our systems

While we implement these measures, no internet transmission is 100% secure. We encourage riders to use strong passwords and protect their account information.

5. Your Rights

You have control over your information, just as you have control over your wing foil setup:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected] or +07542 835125.

6. Cookies and Tracking Technologies

We use cookies with the same precision we apply to wing foil design:

  • Essential Cookies: Necessary for website functionality and order processing
  • Performance Cookies: Help us improve our site and understand rider preferences
  • Marketing Cookies: Used with consent to show relevant ads for wing foiling gear

You can manage cookie preferences through your browser settings. Disabling cookies may affect your shopping experience.

7. International Data Transfers

As a global supplier of wing foiling equipment, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our shop evolves. Significant changes will be communicated through our website or email. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Wave Action Shop
1382 Golf Course Drive
OMAHA, US 62871
📞 +07542 835125
✉ [email protected]

Shop with confidence and ride with passion,
The Wave Action Shop Team