Term and Conditions

Last updated: [Insert Date]

Welcome to Wave Action Shop! These Terms and Conditions outline the rules and regulations for using our website (waveactionshop.com) and purchasing our watersports equipment. By accessing this website and placing an order, you accept these terms in full.

1. Website Use

1.1 Access and Eligibility

Our website is available to users worldwide, though some products may have regional restrictions. By using our site, you confirm that:

• You are at least 18 years old or using the site with parental supervision
• You have legal capacity to enter into binding contracts
• All information you provide is accurate and current

1.2 Intellectual Property

All content on this website (images, text, logos, product designs) is the property of Wave Action Shop or our suppliers and protected by international copyright laws. You may not:

• Reproduce, duplicate, or resell our products or content without permission
• Use our branding or product names for commercial purposes
• Reverse engineer any proprietary technology in our products

2. Products and Services

2.1 Product Descriptions

We specialize in premium wing foiling equipment including:

• Wing foil sets and complete packages
• Individual components (front wings, fuselages, masts, stabilizers)
• Safety gear (helmets, impact vests)
• Accessories (footstraps, harnesses, board bags)

We make every effort to display products accurately, but colors may vary slightly due to monitor settings. Technical specifications are provided by manufacturers.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you order, we’ll notify you and offer alternatives or a full refund.

3. Orders and Payments

3.1 Placing an Order

When you place an order, you’re making an offer to purchase which we may accept or decline. Order confirmation emails do not constitute acceptance.

3.2 Pricing

All prices are in USD and exclude taxes/duties which may be added at checkout based on your location. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. For security, we don’t store payment details on our servers.

3.4 Order Processing

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email when your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after shipping
• Free Shipping: For orders over $50 via EMS, 15-25 business days after shipping

Note: We cannot ship to some remote areas and parts of Asia. Delivery times are estimates and may vary.

4.2 Delivery Responsibilities

Once items leave our warehouse at 1382 Golf Course Drive, OMAHA, US 62871, risk passes to you. You’re responsible for:

• Providing accurate shipping information
• Any additional customs fees/duties
• Inspecting goods upon delivery

5. Returns and Refunds

5.1 Return Policy

We want you to be completely satisfied with your gear. You may return most items within 15 days of delivery if:

• Items are unused in original packaging with tags
• You provide proof of purchase
• The return is authorized by our team

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Opened/used helmets and impact vests
• Custom/special order items
• Digital products

5.3 Return Process

1. Email [email protected] with your order number and reason for return
2. Wait for return authorization and instructions
3. Ship items to our return address with all original packaging
4. Refunds are processed within 3-5 business days of receipt

Note: Customers are responsible for return shipping costs unless the return is due to our error.

6. Damaged or Defective Items

If you receive damaged/defective gear:

• Contact us immediately with photos
• We’ll provide a prepaid return label if needed
• Choose between replacement or refund

7. User Responsibilities

7.1 Proper Use of Equipment

Wing foiling involves inherent risks. By purchasing our products, you agree:

• To use equipment as intended by manufacturers
• To wear appropriate safety gear
• That Wave Action Shop isn’t liable for injuries from product use

7.2 Account Security

If you create an account, you’re responsible for:

• Maintaining password confidentiality
• All activities under your account
• Promptly notifying us of unauthorized access

8. Liability Limitations

Wave Action Shop’s liability is limited to the purchase price of products. We’re not liable for:

• Consequential or incidental damages
• Improper product use
• Events beyond our reasonable control

9. Governing Law

These terms are governed by Nebraska state laws. Any disputes shall be resolved in Omaha courts.

10. Changes to Terms

We may update these terms periodically. Continued use of the site after changes constitutes acceptance.

Contact Us

For questions about these Terms and Conditions:

• Email: [email protected]
• Phone: +07542 835125
• Mail: 1382 Golf Course Drive, OMAHA, US 62871